The inspiration for Anthony's Plumbing came to its founder, Brandon Williams, while he was a technician on his 31st straight day of answering residential calls. Frustrated with the indifferent management and ridiculous hours, he was struck by a sudden realization: service professionalism shouldn't be like this. The plumbing industry is hard work, but it benefits no one to have technicians spending all their time in the field. There ought to be a plumbing company that is actually family-oriented.