Why is tech support so painfully inconvenient? A service provider shouldn?t make you wait hours or days before they can help. You shouldn?t get a four hour window for their arrival. And you shouldn?t have to unplug your hardware and lug it across town just to take a number at a busy help desk.
To solve these problems, we created the TekMe platform to connect highly qualified techs to customers who need on-site support right away. Using our app, it takes just a few clicks to identify your problem and service location. From there, pre-qualified techs who are both close by and immediately available to help will begin to appear on your screen. You can review their profiles to see their ratings, rate, and other information. Once you make your selection, the tech will be on their way within minutes. The service charge will be conveniently billed directly to your credit card.