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Home>Search>BroadStar

BroadStar

3965 Investment Lane Suite A5 West Palm Beach, FL 33404
West Palm Beach, FL 33404
(561) 472-5022
Based on 21 reviews.
   

      
General Information
With over 25 years of experience delivering world class communication services to apartments, condominium associations, hotels, senior care facilities, student housing and other planned communities throughout the US, BroadStar is committed to providing you with the best services at a great value and with courteous support along the way.
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Reviews
    Based on 21 reviews.
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I have television and internet with BroadStar and am very happy with both. Excellent technicians and customer service.
27 Days Ago by Herrera324|Report Abuse
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The service Tech was great she help us to understand what was going with our cable box and she call before arriving .
3 Months Ago by Wallace2213|Report Abuse
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I could not even watch TV. With Lost signals and pixelating, watching TV was impossible. Service person had me up and running in no time!
4 Months Ago by Mason213|Report Abuse
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It was great! The installer was very helpful too!
4 Months Ago by Mason213|Report Abuse
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It was great! The installer was very helpful too!
5 Months Ago by Barnett312341|Report Abuse
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The phone center was very helpful, an the tech that came out, Michael, was fantastic. Got everything up and running great.
5 Months Ago by Colon213|Report Abuse
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Super easy to book my service, appointment and options. The sales rep (Alex) was extremely friendly but didn't take up too much time. And he didn't push any extra services on me--which worked, because I chose to upgrade anyway. A MILLION times easier than dealing with Time Warner, Charter, etc. Love them.
5 Months Ago by Phelps213|Report Abuse
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We had a very good service call with Mike. He immediately found our problem and fixed it. He was right on time pleasant and so nice to work with.
6 Months Ago by Reid213|Report Abuse
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James was extremely helpful and knew every answer to my questions. He made it simple and easy to connect to the internet and am so glad he was here to assist me!
7 Months Ago by Bridges2132|Report Abuse
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I had a situation where as my TV was showing a complete signal lost, I notified customer service and my customer service representative was outstanding, courteous, and knowledgeable and the service tech was brilliant and apologetic with perfect customer service. I am overly grateful for both broadstar reps for handling the the situation in a timely fashion.. E-for excellents.
8 Months Ago by Garza233|Report Abuse
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Had to set up my internet when we arrived at our winter home. Representative was very helpful and it only took a few minutes. I later had to change my cable service and they again were very helpful. I would say my experience was excellent. Representatives were also very friendly.
8 Months Ago by Harvey3243|Report Abuse
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I've been working with Erick as a client for about 4 years now and have had nothing but great experiences every time I've contacted BroadStar to make a change, addition or inquiry. The difference you get with BroadStar is the personal service and attention. I highly recommend BroadStar if you are looking for great customer service and not only!!!
8 Months Ago by Cummings|Report Abuse
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The tech was great picture great just hard to learn new channel numbers
10 Months Ago by Hawkins213|Report Abuse
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Myles was super professional and in lightening fast speed had my internet up and running! I don't think I will ever go back to ATT or TimeWarner. Thanks BroadStar! 25mbps x 5mbps speed tested!
10 Months Ago by Wheeler121|Report Abuse
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This was a great experience. The service provider showed up at the prescribed time frame (early in the time frame). He (Bob) was courteous and friendly and got our WiFi hooked up and working in very little time. Works great so far.
11 Months Ago by  Raulbowers|Report Abuse
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Service was provided in a fast and professional manner Very happy with the technician who fixed our problem
11 Months Ago by Todd32142|Report Abuse
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The two technicians did a great job. They were knowledgeable and efficient. They did have to do some trouble shooting as the modem would not connect.
12 Months Ago by Malone213|Report Abuse
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BroadStar has been there for me when needed. Everyone is so helpful and always knows the answer! I've had issues internet and Sarah from tech support solved the issue! I cant thank her enough for everything. Since day one this whole set up was a breeze.
12 Months Ago by Jordan2132|Report Abuse
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* I have had service with BroadStar for 6 years and am grateful they exist. They are polite, responsive, professional and their service is by far the best.
14 Months Ago by EdwardHowell |Report Abuse
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I was very pleased with the entire experience. Customer service was most helpful in providing information about the packages that were included in my community. They also provided expert solutions in guiding me thru upgrading internet and other devices in my home. The service technician did an excellent job in setting up the equipment at my home, including replacing a defective cable that ran from the main service to the house. Great job, Broadstar team!
15 Months Ago by Norman1123|Report Abuse
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I'm very pleased with my experience so far. After the nightmare of Time Warner's and Direct TV's automated systems, pushy salespeople, and harassing sales calls, I appreciate a small company where phones are answered by actual people, where no one pressures you to bundle anything (I don't need effing cable, ok?), and where they listen and provide appropriate solutions. They suggested their least expensive plan for my needs which is what I signed up for. Their awesome technician hooked up my internet and it's really fast...WOW!!!
16 Months Ago by PennyBaker|Report Abuse
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